I respect the privacy rights of visitors to the HKURBANWARRIOR online shopping website and of individuals who participate in, access or sign up to any of HKURBANWARRIOR's services, activities or online content (collectively referred to as "Services"). I endeavour to ensure that all my collection, transmission, storage and usage of personal data is carried out in compliance with the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region (the "PDPO"). By providing your personal data to me, you are consenting to this Privacy Policy.
The term "personal data" shall have the meaning ascribed to it by the PDPO.
SCOPE
This Privacy Policy Statement applies to the HKURBANWARRIOR online shopping website, and other business activities.
PURPOSE OF COLLECTION AND USE OF PERSONAL DATA
You need not supply any personal data in order to access the HKURBANWARRIOR online shopping website. When you participate in, access or sign up to any of the Services, personal data is collected from you to enable me to provide you with the Services. You may decline to provide me with the requested personal data, but in such case I may not be able to provide the Services to you. By submitting your personal data you consent to the use of that data as set out in this Privacy Policy Statement.
Personal data collected from you may be used by me for, without limitation:
- identifying you and any accounts you hold with me
- enabling the provision of the Services to you
- conducting identity verification and/or credit checks
- determining and verifying your eligibility for discounts and promotions on products and services
- processing of payment instructions or collection of amounts outstanding from you in relation to the provision of the Services
- order processing, billing and fulfilment
- direct marketing of the Services (see “Direct Marketing” section below)
- conducting research, statistical analysis and behavioural analysis
- conducting programme viewership survey and analysis
- customer profiling and analysing your purchasing preferences
- making suggestions and recommendations to you and other users of my Services or goods and services that may interest you or them
- customising the HKURBANWARRIOR online shopping website and its content to your particular preferences
- provisioning of customer services
- handling your complaints and account enquiries, and handling any claim, action and/or proceedings against me
- fraud prevention and detection
- auditing purposes
- making such disclosures as required by applicable laws, rules and regulations
- any other purposes directly related to the purpose for which the personal data were originally collected
TYPES OF PERSONAL DATA COLLECTED
Types of personal data collected by me may include, without limitation:
- Your personal information and contact information such as your name, gender, date of birth, identity card number, telephone number, social media contact, email address, residential address, mailing address, and billing address;
- Your business information such as company name and business title;
- Your account details, including first 6 digits and last 4 digits of credit card account numbers, or user accounts;
- Your payment transaction details;
- IP address, real-time geographic location data, browser settings, browsing records, and/or other Internet log information of your computer or mobile device; and
- Any personal data that you share with me in a telephone conversation.
CONFIDENTIALITY, DISCLOSURE AND SECURITY OF PERSONAL DATA
All personal data collected and held by me will be kept confidential, but where disclosure is necessary for me to comply with any statutory obligations or requirements, or for me to provide the Services to you or to carry out the original purpose, or a directly related purpose, for which the personal data were collected, those data may be provided to the following parties (whether within or outside Hong Kong):
- Competent court of law, law enforcement agencies, or other governmental or statutory authorities, institutions or organisations;
- My business partners, contractors, agents, sellers or suppliers of the goods/services, or other service operators, who are involved in the sales and marketing, administration or provision of the Services;
- Any other person under a duty of confidentiality to me including, IT consultants, data processors, auditors, accountants, or lawyers, which has undertaken to keep such information confidential; and
- Banks, financial institutions, insurance companies, credit card issuing companies or debt collection agencies.
Any questions, comments, suggestions or information other than personal data sent or posted to the HKWARRIOR online shopping website, or any part of the site by you will be considered as voluntarily provided to the Company on a non-confidential and non-proprietary basis. I reserve the right to use, reproduce, disclose, transmit, publish and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development and marketing of services and to meet user needs.
I may share non-personal data such as anonymised data and aggregated data relating to without limitation sales transactions, user traffic, logistics and warehouse performance publicly and with my partners including without limitation with existing and potential business partners, sellers or suppliers of the goods/services.
All reasonable efforts are made to ensure that any personal data held by me is stored in a secure and safe place.
All personal data which I collect is kept confidential to the best of my ability. You will appreciate however, that I cannot guarantee the security of transmission.
For deletion of personal data, please submit your request to [email protected]
TRANSFER OF PERSONAL DATA OUTSIDE HONG KONG
If necessary, I may transfer the personal data to places outside the Hong Kong Special Administrative Region for carrying out the purposes, or the directly related purposes, for which the personal data were collected. All the transfer of those personal data will be carried out in compliance with the requirements of the PDPO.
RETENTION OF PERSONAL DATA
Unless there is a mandatory legal requirement for me to keep your personal data for a specified period, I will only retain your personal data for as long as is necessary to fulfill the purpose for which the personal data were originally collected.
DIRECT MARKETING
From time to time, I may use your personal data to send you news, offers, promotions and joint marketing offers and I require your consent for that purpose. I may contact you by email, in-app notifications, social media, SMS, text/picture/video message, telephone or mail.
Your name, email address, telephone number, contact address, social media contact, date of birth, products and services portfolio information, transaction patterns and behaviors, browsing records, content viewing habits and personal interests held by me may be used by me in direct marketing of the Services and the following products or services offered by my business partners, or advertising partners including without limitation: art, crafts, design, fashion and apparel, home furnishings, jewellery, and stationery, which may be of interest to you.
If you prefer not to receive any direct marketing communications from me or my marketing partners, you can opt out at any time by updating your preferences by emailing me at [email protected]. Upon receipt of your request, I shall cease to use your personal data as soon as possible without charge to you.
USE OF COOKIES
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access the HKURBANWARRIOR online shopping website. The website uses cookies to:
- recognise you whenever you visit this website
- obtain information about your preferences, viewing and browsing behavior, online movements and use of the Internet
- keep track of the items stored in your shopping basket and take you through the checkout process
- carry out research and statistical analysis to help improve my Services and to help me better understand our visitor and customer requirements and interests
- target my marketing and advertising campaigns and those of my business partners and advertisers more effectively by providing interest-based advertisements that are personalised to your interests
- make your online experience more efficient and enjoyable
- enable tighter security
The information I obtain from the use of cookies may not contain your personal data. Although I may obtain information about your computer or other electronic device such as IP address, browser settings, browsing records, and/or other Internet log information, this may not be able to identify you personally. To the extent that non-personal data is combined with personal data, I treat the combined data as personal data for the purposes of this Privacy Policy Statement. In certain circumstances I may collect personal data about you, but only where you voluntarily provide it by completing an online form, or where you purchase goods from the HKURBANWARRIOR online shopping website or use the Services.
If you want to disallow the use of cookies, you can do so on your own web browser. If you disable cookies, you acknowledge that you may not be able to use some of the functionality of the HKURBANWARRIOR online shopping website.
LINKS
The HKURBANWARRIOR online shopping website may contain links to other sites and pages. By activating a link, such as for example by clicking on the banner of an advertiser, you leave my website and I do not exercise control over any personal data or any other information you give to any other entity after you have left the HKURBANWARRIOR online shopping website. Access to and use of such other websites is at your own risk.
DATA ACCESS AND CORRECTION
If you have any query in relation to my Privacy Policy or you wish to access or correct your personal data held by me, you may email me at [email protected]
I reserve the right to charge you a reasonable fee for complying with a data access request as permitted by the PDPO.
I keep this Privacy Policy under regular review and place updates on the HKURBANWARRIOR online shopping website from time to time.
Last updated: September 2024